In order to protect the fundamental rights to freedom, privacy and the free development of the personality of every individual, Dusé Automobiles has established this Privacy Policy in accordance with the General Data Protection Regulation (GDPR) and, where applicable, Swiss data protection legislation.
Dusé Automobiles is a company specialising in the premium automotive sector, offering services including vehicle purchase and sale, consignment sales, trade-ins, tailor-made imports, financing, leasing and personalised automotive assistance.
We invite you to take a moment to familiarise yourself with our privacy practices. If you have any questions, you may contact us at any time.
For us, transparency regarding the processing of personal data belonging to users of the services provided by Dusé Automobiles is essential. This policy applies when you use our website, our contact forms and, more generally, our services.
ACCURACY OF INFORMATION
Any information provided by the user to Dusé Automobiles, particularly personal data, must be accurate, complete and up to date. The user agrees not to provide inaccurate, misleading information or information that is contrary to applicable law.
WHAT ARE PERSONAL DATA AND SENSITIVE DATA?
“Personal data” means any information relating to an identified or identifiable natural person, directly or indirectly.
“Sensitive data” or “special categories of data” may include, in particular, information relating to racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, as well as data concerning health, sex life or sexual orientation and, where applicable, genetic or biometric data.
DUSÉ AUTOMOBILES AS DATA CONTROLLER
Dusé Automobiles acts as the data controller for personal data collected through the website, contact forms and communications relating to its services. This means that Dusé Automobiles determines the purposes and means of processing the data concerned.
WHAT DATA IS COLLECTED?
Dusé Automobiles may collect personal data through contact forms, email exchanges, telephone calls or in connection with requests for information and automotive services.
The data that may be collected includes, in particular:
- First and last name;
- Email address;
- Telephone number;
- Information relating to a contact request, purchase, sale, trade-in, financing, leasing or import;
- Information relating to a vehicle, when voluntarily provided by you: make, model, year, mileage, registration, general condition, history, photographs or related documents;
- Vehicle search preferences: desired model, configuration, budget, location or specific criteria;
- Any other information voluntarily provided in your message.
Certain technical data may also be collected automatically when you browse the website, such as your IP address, browser type, device used, pages visited or information required for the security and proper functioning of the website.
WHY DOES DUSÉ AUTOMOBILES PROCESS PERSONAL DATA?
The processing of this data is necessary in order to:
- respond to your contact or information requests;
- manage pre-contractual or contractual communications;
- organise, provide and monitor the services requested;
- assist you with a vehicle purchase, sale, consignment sale, trade-in or import project;
- assess a financing or leasing request when such a service is requested;
- prepare an appraisal, commercial proposal or appointment;
- ensure the technical security of the website;
- comply with applicable legal, administrative, accounting or tax obligations.
Depending on the circumstances, this processing is based on the performance of pre-contractual measures, the performance of a contract, compliance with legal obligations, your consent or the legitimate interests of Dusé Automobiles.
DOES DUSÉ AUTOMOBILES COLLECT SENSITIVE DATA?
As a general rule, Dusé Automobiles does not collect sensitive data. We recommend that you do not provide sensitive data through the website forms unless it is strictly necessary for your request.
If such collection becomes necessary for the provision of a particular service, it will only be carried out in compliance with applicable legislation and, where required, on the basis of your explicit consent.
HOW IS THE DATA STORED?
Personal data voluntarily provided by the user is retained only to the extent necessary to process the request, manage the relationship and properly provide the services.
The data may be stored in our professional communication tools, email systems, customer management tools and, where applicable, within the technical environment necessary for the operation and security of the website.
Access to this data is restricted to authorised persons only, to the extent necessary for the performance of their duties.
AUTOMATED PROCESSING
Dusé Automobiles does not make decisions based exclusively on automated processing that produce legal effects concerning you.
No automated profiling is carried out for commercial or behavioural purposes without an appropriate legal basis.
DATA RETENTION PERIOD
Personal data is retained for the period necessary to manage your request and provide the relevant services, and thereafter for the period required to comply with legal, accounting or administrative obligations or to allow the establishment, exercise or defence of legal claims.
Where a request does not result in a contractual relationship, the data is retained only for a reasonable period necessary to follow up on the communication, unless otherwise required by law or subject to a valid deletion request.
INFORMATION SECURITY
Dusé Automobiles implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
Where applicable, the website uses secure SSL/HTTPS connections.
BROWSER COMPATIBILITY
We recommend using a recent and updated browser, such as Chrome, Firefox, Edge or Safari, in order to ensure an optimal level of security and the proper functioning of the website.
DOES DUSÉ AUTOMOBILES USE COOKIES?
The website may use cookies that are strictly necessary for its operation, security and the storage of certain technical preferences selected by the user.
Depending on the tools enabled, the website may also use audience measurement, analytics or user-experience improvement cookies. No advertising or profiling cookies are placed without an appropriate legal basis or, where required, without your consent.
Where a consent management tool is available on the website, it allows you to manage your privacy preferences.
THIRD-PARTY SERVICES USED
The website may use third-party services necessary for its proper operation, security, performance analysis or the management of requests received.
In particular, the website may use Google reCAPTCHA to protect forms and the website against spam, abuse and malicious automated activity.
Depending on the features enabled, certain third-party services may process technical or browsing data in accordance with their own privacy policies.
MARKETING
Dusé Automobiles does not display third-party advertising on its website. The content presented is informational, institutional and commercial in nature and relates solely to its own activities.
If you contact us or submit a request, we may use the information provided to respond to you, present a vehicle, send you a proposal or follow up on your automotive project.
No direct marketing communications will be sent to you without an appropriate legal basis or without your consent where consent is required.
DATA SHARING
Dusé Automobiles does not sell or rent your personal data to third parties.
However, certain data may be accessible, strictly to the extent necessary, to technical service providers such as hosting providers, email services, website maintenance and security providers, technical analytics services or form management providers.
In connection with certain services, data may also be transmitted, where necessary, to partners or parties involved in your request, such as financing or leasing organisations, transport providers, import service providers, appraisal or inspection specialists, insurance providers, vehicle registration services or competent authorities.
Such transfers are made only where necessary, proportionate and in compliance with applicable legislation.
INTERNATIONAL DATA TRANSFERS
In certain cases, the use of technical service providers or third-party services may involve the transfer of data to a country outside Switzerland, the European Union or the European Economic Area.
Where applicable, Dusé Automobiles ensures that such transfers are subject to appropriate safeguards in accordance with applicable legislation.
USER RIGHTS
Subject to applicable legislation, you may exercise the following rights regarding your personal data:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability, where applicable;
- right to withdraw your consent at any time where processing is based on consent;
- right to lodge a complaint with the competent supervisory authority.
Any request relating to your data may be sent to the following address: info@duseautomobiles.ch.
CHANGES TO THIS POLICY
Dusé Automobiles reserves the right to amend this Privacy Policy at any time in order to adapt it to changes in its practices, services or applicable legislation.
The most recent version will be published on this page.
DATA PROTECTION CONTACT
For any questions, requests or to exercise your data protection rights, you may contact us via:
Email: info@duseautomobiles.ch
Telephone: +41796282343